Privacy Policy
Last updated: 20 August 2026
Information we collect
When you submit our enquiry form we collect the name, phone number, and email address you provide. When you speak with our AI assistant by phone, or message us on WhatsApp or SMS, we collect the contents of that conversation, including call recordings and transcripts, so we can follow up on your enquiry.
How we use your information
We use your information to respond to your enquiry, place the call you requested, verify your phone number, schedule and confirm callbacks, and send follow-up messages about your enquiry by SMS, WhatsApp, or email.
SMS and phone communications
By submitting the enquiry form you consent to receive phone calls and recurring automated text messages from Act Angel AI relating to your enquiry. Consent to receive marketing messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to any message. You will receive a single confirmation that you have been unsubscribed, and no further messages after that. Reply HELP to any message, or contact us using the details below, for assistance.
Mobile information and consent obtained for SMS will not be shared with third parties or affiliates for marketing or promotional purposes.
Sharing your information
We share your information only with the service providers that operate this service on our behalf — including our telephony, messaging, and AI providers — and only so they can deliver the calls and messages you have asked for. We do not sell your personal information.
Data retention
We retain enquiry details, call recordings, transcripts, and message history for as long as needed to handle your enquiry and to meet our legal and record-keeping obligations. You may request deletion of your data using the contact details below.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to calls and messages at any time.
Contact us
For any privacy question or request, contact us at crm@cloudsteer.com.